Chewy Pet Store vs. Petco: Detailed Comparison
Pet food and supply delivery is growing really popular, and there are more and more services that offer it. If you're trying to research Chewy vs. Petco to see which service would be best, we've reviewed the two to provide an in-depth comparison to help with your decision.
Having only been in business for seven years, Chewy.com has quickly gained popularity among pet owners with its free shipping, quick delivery, a wide variety of pet products, and phenomenal customer service.
Although Chewy Pet Store has gained quite the following in just a few short years, its competition isn't going away without a fight. Petco has been in business for over 50 years and has more than 1,500 Petco locations in the United States. While Petco is a brick-and-mortar-store, it is quickly revamping its e-commerce game.
If you're looking for the best prices, product selection, and customer support, Chewy Pet Store wins this round. Petco has a very similar service, but it doesn't quite stand up to Chewy in my opinion.
Carries Supplies for…
Chewy Pet Store
Cats, dogs, and most small/caged house pets, also farm animals and horses
Petco
Cats, dogs, and most small/caged house pets
Auto-Ship
Chewy Pet Store
Yes
Petco
Yes, called "repeat delivery"
Auto-Ship Discount
Chewy Pet Store
30%-40% OFF Your First Autoship Order + 5% OFF All Future Deliveries
Petco
35% OFF Your First Autoship Order
Shipping
Chewy Pet Store
No same-day deliveries, but most 1-3 days.
$4.99 delivery fee on orders under $49. Any order that's $49 and up ships free (no exclusions)
Petco
Offers same or next day delivery if you live near a Petco Standard delivery 2-5 days.
$5.99 delivery fee on orders under $35. Any order that's $35 and up ships free (has exclusions for free delivery that includes products like cat litter, JustFoodForDogs products, wild bird food, live fish, live crickets and other live food, and a few others)
Prices
Chewy Pet Store
Usually has the best deals
Petco
Similar to Chewy.com, some products more expensive
Customer Service
Chewy Pet Store
Live chat, phone, email – 24/7
Petco
Mostly by phone, live chat feature but limited hours
Variety/Selection
Chewy Pet Store
Carries over 1,600 brands, you can find the largest variety
Petco
Decent but limited, no food/treats with artificial ingredients (don't sell the "cheap" stuff)